Do you ever feel like you're talking, but nobody is truly listening? 

It doesn't matter how organised you are or how brilliant your ideas are; if you don't communicate well, everything at work can feel like an uphill battle. The single biggest problem with communication is the illusion that it has taken place.

This session, led by Niamh Moynihan, moves beyond theory to provide practical, actionable strategies to make your communication more effective. Learn how to avoid common misunderstandings, ensure your message is heard, and make even the most challenging workdays run more smoothly.


What You'll Learn in This Session:

In this comprehensive session, you will discover how to:

  • Define Your "Why": Understand the purpose of your communication before you even start, whether you aim to inform, persuade, or inspire.

  • Understand Your Audience: Learn to step into your audience's shoes and answer their unspoken questions: "Why should I care?" and "What's in it for me?".

  • Choose the Right Channel: Explore the five methods of communication and learn how to select the best channel for any message.

  • Master Your Timing: Discover why when you say something is just as important as what you say and how to find the right moment for your message to land effectively.

  • Craft the Perfect Message: Use the "4 Cs" to build a message that avoids confusion and gets results.

  • Measure Your Impact: Go beyond results to understand if your communication was truly effective by learning how to gather and implement valuable feedback.


Meet Your Instructor:

Niamh Moynihan is a productivity expert passionate about helping professionals improve their workdays. In this session, she shares personal stories and proven frameworks to help you avoid communication errors and build more impactful professional relationships.

How to Access This Session:

This session is an exclusive resource available only to Better Workday members. It is not available for individual purchase.

Membership gives you instant access to this session, along with our full library of expert-led courses, worksheets, and resources designed to help you build a better, more effective work life.

Discover our membership options here.